BASIC GUIDELINES: 1. THE ITEMS WE OFFER CARRY A 60 DAY WARRANTY AND ARE
GAURANTEED TO REPLACE THE OEM ITEMS.EXTENDED WARRANTIES ARE
AVAILIABLE AND SOME ITEMS CARRY LIFETIME WARRANTIES.FEEL FREE
TO INQUIRE ABOUT THESE OPTIONS.
2. WE WILL ACCEPT RETURN ITEMS DURING A PERIOD OF 30
DAYS AFTER THE SALE AS LONG AS THE ITEM HAS NOT BEEN ALTERED,
PAINTED OR DAMAGED IN ANY WAY. PLEASE TEST FIT THE PART BEFORE
INSTALLING OR PAINTING TO INSURE IT IS THE PROPER PART. RETURN
ITEMS ARE SUBJECT TO A 20% RESTOCKING FEE UNLESS THE WRONG
ITEM WAS SHIPPED.
3. IF YOU RECIEVE A DEFECTIVE, BROKEN OR WRONG PART
CONTACT US IMMEDIATLY. DEPENDING ON HOW THE ITEM WAS SHIPPED
WE WILL THEN HAVE YOU RETURN THE ITEM TO US OR A CALL TAG
WILL BE ISSUED IF THE ITEM WAS SHIPPED VIA UPS. IF THE ITEM
IS DEFECTIVE OR INCORRECT ANOTHER UNIT WILL BE SHIPPED TO
YOU COST FREE AND YOU WILL REIMBURSED FOR THE COST OF SHIPPING
THAT WE CHARGED YOU. WE ARE NOT BE RESPONSIBLE FOR SHIPPING
ON INCORRECTLY ORDERED OR WRONGLY DIAGNOSED ITEMS.
4. IF YOU RECIEVE AN ITEM THAT WAS DAMAGED DUE TO SHIPPING
PLEASE KEEP THE DAMAGED ITEM AND THE BOX IT WAS SHIPPED IN.
AFTER CONTACTING US WE WILL FILE A CLAIM WITH THE DELIVERY
COURIER. WHILE SHIPPING DAMAGES ARE RARE THEY DO OCCUR. WHEN
THEY DO HAPPEN WE WILL DO OUR BEST TO INSURE YOU ARE TAKEN
CARE OF AS SOON AS POSSIBLE. USUALLY THE REASON FOR DELAYS
IS THE COURIERS WE USE (USPS AND UPS). THE ONLY WAY WE CAN
OFFER THIS SERVICE IS IF YOU PURCHASE INSURANCE WHICH IS OPTIONAL.
